Saturday, September 12, 2015

A Few Strategic and Operational Thoughts

What follows is from the final chapter of my Wesley Theological Seminary, Doctor of Ministry “Project” looking at New Church Starts in the Rocky Mountain Conference of the United Methodist Church.  I am mindful that parts of this will read like the 3rd act of a three act play, but I think the flow, drift will help with the context.  I wrote these words between 2010 and 2012.  Elements apply today. Three Faiths were three closed United Methodist churches in Cheyenne, Denver and Pueblo who had choices to make.  They made three different ones but the choice was theirs. 


What Does All of This Mean?

Above all else, guard your heart, for everything you do flows from it.” [1]  
Proverbs 4: 23


“The Road Not Taken” -- Robert Frost, 1916

Two roads diverged in a yellow wood,
And sorry I could not travel both
And be one traveler, long I stood
And looked down one as far as I could
To where it bent in the undergrowth ...

I shall be telling this with a sigh
Somewhere ages and ages hence:
Two roads diverged in a wood, and I--
I took the one less traveled by,
And that has made all the difference. [2]

Frost’s iconic poem suggests we only understand the paths we travel later in our life journey.  We stand in time and look at what lies before us.  Looking indefinitely is not a viable option; we must choose.  Both paths appear to be good, but with a “sigh,” we understand the significance of a life altering choice only later. 
We need to aware of this in our analysis of new churches and how they fared.  We stand in our own time and listen to stories and say most assuredly they chose the right path or the wrong path when they made this particular choice.  Were it only so clear.   
How does one know whether saying “no” to a SonRise, a Frontier, or a Mountain Vista will spur them on to success or whether saying “no” to another will dispirit them, lead them to quit and embitter them?  When the choice is made, one does not know.  Conversely, Cornerstone, Spirit of Hope, Genesis, and Green River experienced forks requiring choices:  three encountered darkness and one has struggled.  With this understood, there are universal truths we can gather from these success and failures.
Having a connection with another church, be it an Antioch or an Elijah produces fruit.  Repeatedly in the birthing stories of Sunrise, SonRise and others, resources and people were critical in the delivery and nurture of a healthy church. 
People matter.  When you have the right people in the right seat on the bus, “great” things happen.  “Great things” requires both the right lay and clergy leadership.  Both are necessary.  Quality clergy with “entitled” laity leads to problems.  Quality laity with dysfunctional clergy leads to problems.  There are not two leadership buses, one for laity and one for clergy; it is the same bus.  Further, when the system is started by a dysfunctional leader, clergy or lay, that dysfunction spreads organically through the family it creates. A functional, healthy team is necessary.  When the team becomes one as in 1 Corinthians 12 and treats their respective gifts as building up the corporate body, success is achieved. 
People have roles.  An idea that permeates the story is that there is a time for a leader to accomplish specific tasks and then move on.  This is an issue of great delicacy on the part of conference leaders.  How do you know when is the right time?  In the case of Cowell (Sunrise) and McArthur (Smoky Hill) it appears the timing was perfect.  Second pastor Harris (Heritage) offers that his predecessor would have been remembered more favorably if he had left once Heritage got into the building. 
Show appreciation of founding pastors.  Building a new church is hard work and is often underappreciated both at the local church and at the conference.  A number of those interviewed mentioned this.  The hurt was described in different ways, but the absence of corporate gratitude for the difficult challenge was a common lament.  Lillie in his post Spirit of Hope assessment labels this as essential.  The conference can provide support and encouragement, and genuine gratitude is inexpensive:  the return on our investment is infinite.  
Further, they said support of clergy colleagues is invaluable.  For example, Mead posits when Janet Forbes arrived at Cheyenne First, the climate changed.  The other UM churches there began to see Frontier in a different way. 
Conference Money.  Dave Lillie labels the perception of the conference as an inexhaustible well of money as “insidious.”  We survey the corpse and conclude “it didn’t have enough nurture by the conference.”  To suggest the lack of conference funding is the cause for failure implies in success conference funding was present.  That was not the case.  In fact, the cessation of conference funding actually led to choosing the path that “made all the difference.”
Extension societies.  The story of the extension societies is a story unto itself.  They were a vital part of preparing the field for the eventual arrival of those who would cultivate in order to produce fruit.  They no longer exist in this conference and their role was vital to portions of this story.  Heritage, Smoky Hill and St. Luke’s all moved to land initially acquired by, if not completely paid for, as part of a planned development by an extension society.  This baton needs to be picked up.  The Saints of Hebrews 12 have run their race and are ready to hand off the baton to the next generation, and no Saints are there to take up the functionality of this baton, if not the name Extension Society.  As the Weems Organizational Life Cycle plays itself out over the next ten to twenty years and churches currently at their individual tipping points collapse into death, some of them most assuredly have the potential to be Elijah’s.  Others can be used by the conference to purchase land where people are not, but are expected to be.  Sunrise, SonRise, Mountain Vista, Heritage, St. Luke’s and Smoky Hill were all visionary projects providing a Methodist presence where people were building homes. 
An organic, bottom-up approach.  Most of the successes we have had, be they Acts to an Antioch, Elisha to an Elijah, or a different model, have emerged organically from a bottom-up, local mentality, rather than a top-down, conference-directed model.  We need to adapt our systems to reward churches for starting new local churches.  It is easier and consistent with the Kotter idea of generating small wins, to create small coalitions of one, two, three, or four churches that have their world views adapted to plant a new congregation, rather than to force a change across the conference.  Linsky and Heifetz write:  “Indeed, the single most common source of leadership failures we’ve been able to identify … is that people, especially those in positions of authority, treat adaptive challenges like technical problems.”[3]  
I have avoided with great intentionality describing models for growth post germination.  All discussion about worship models within the Linsky and Heifetz paradigm is about a technical solution.  Even though the type of worship model chosen has an impact on whether the overall project will work, it is a step we take after we have achieved the harder adaptive work with a church that will be an Elijah or Antioch.
When we hear “you must do this,” we are hearing technical solutions.  Paraphrasing Frontier founding pastor Gary Goettel – ‘I attended classes to help me understand how to start Frontier and most were good and they gave me some ideas on what to do next, but the most important core value I held was the situation at Frontier was unique.’  The solutions he selected were for Frontier.  Goettel was exercising adaptive thinking.  Others in this story also led adaptively.   
Top-down solutions are generally technical solutions and perceived to be “cookie cutter,” not relevant to local implementation.  The vastness and diversity of the conference mitigates against “one-size-fits-all” solutions.  What works in Pueblo West may or may not work in Cheyenne.  To impose it without regard to the conditions on the ground in Cheyenne is a technical solution.  It is for the conference leaders to adaptively capitalize on local creativity using a biblical framework of 2 Kings 2 (Elijah) and Acts 13 (Antioch) and to identify conference systems that can empower local churches to be the headwaters for a stream of new local churches. 

Kotter Major Change Process

John Kotter’s “Eight-Stage Process of Creating Major Change” [4] provides us a potential template for change.  It offers a technical framework we can use adaptively to deal with our particular context.  His eight stages are:
1.      Establish a Sense of Urgency.
2.      Create the Guiding Coalition.
3.      Develop a Vision and a Strategy.
4.      Communicating the Change Vision.
5.      Empowering Broad-Based Action.
6.      Generating Short-Term Wins.
7.      Consolidating Gains and Producing More Change.
8.      Anchoring New Approaches in the Culture. 
To cover all eight of these in great detail would be to create a technical solution to an adaptive problem.  However, starting with some idea of what to do next is necessary for potential discussion. 
Establish a Sense of Urgency. [5]   The RMC is not in crisis.  We have many thriving and strong churches.  We experienced in 2009 and 2010 a small increase in worship attendance.  We resolved a number of major financial issues between 2008 and 2011 while in the midst of the most significant economic downturn in seventy years.  We do need to approach the task before us with urgency. 
The conference leadership is identifying potential Elijah’s, but without an Elijah imprimatur.  In 2010 and 2011, The Reverend Stephanie Munoz on behalf of the conference visited fifteen “legacy” churches.  Her goal:  to invite prayerful consideration as to where they were in their life cycle and where they thought they might be in the foreseeable future.  By all accounts this encounter was handled gently in love and bore immediate fruit:  Boulder Bethel decided to close in response to that invitation.  Bethel simply closed, it was not an Elijah.  Words were said in Boulder and at Annual Conference that Bethel “did not die,” but we made the integration of their story into another church story almost impossible.  The nature of the closing and sale of the property does not lend itself to the ascendant Bethel making a spiritual and biblical connection to an Elisha church.  Applauding the work of Munoz, we should invite other congregations to see the potential for their mantle to be passed explicitly by pointing to the stories of Colorado Springs Aldersgate and Pueblo Faith.  Those stories have power.  To see the mantle passed from one church with a story to a new church with a potential new story is inspiring, whereas seeing property sold and divided into piece parts going to ten or fifteen other churches diminishes the impact of the departure.  Instead, give resource transfers a biblical and theologically based name. 
Create the Guiding Coalition.  The guiding coalition at the conference level starts with the Bishop, the District Superintendents, the Director of Connectional Ministry, and the Treasurer.  Agreement on a need for strategic change witnessing the Elijah/Antioch historical success is the issue for that guiding coalition.  Local fields need to be plowed and prepared for potential seeding, and here the large church pastors and their lay leadership are the logical initial “go to” creators and implementers of a local guiding coalition.  The Colorado Springs First success between 1978 and 1987 in starting three churches needs to be celebrated, and a return to continuing that history needs to be made part of their vision for the next decade.
Communicating the Change Vision.  Kotter writes:  “a gallon of information is dumped into a river of routine communication, where it is quickly diluted, lost and forgotten.”[6]  Kotter suggests in order to effectively bring about change every opportunity to communicate the idea of change must be used.  Starting new churches, Antioch or Elijah-like, needs to be a key discussion topic at every gathering of conference leaders and in conference news and stories.  This will be a challenge.  Our progressive ethos will lead us to discuss only what we should be doing as the church about those on the margin (social justice) rather than what we should be doing for “evangelism.”[7]  This should be “both/and” rather than “either/or.” 
Empowering Broad-Based Action.  The migration of the emphasis from a conference initiative to a local one is about empowerment.  Local implementation and adaption often lead to success.
Anchoring New Approaches in the Culture.  We must rediscover within ourselves our denominational DNA that includes starting new faith communities.  Our successes from 1945 to 1985 are forgotten:  we have no memory within the conference that starting local churches was something we successfully accomplished. 
Linsky-Heifetz suggest true leaders are willing to engage in the dance on the floor but also journey to the balcony to observe the dance as it plays itself out on the floor from that level of disengagement.  This is a Linsky-Heifetz balcony opportunity. 
Studying the successes of those in the Antioch-Acts or Elijah-Elisha models is a component part of a journey of rediscovery.  It has been eight years since our last charter.  Many reasons exist, not the least of which is our shaken confidence.  We have retreated into the safety of our own local enclaves and adopted the words Diamond uses in Collapse:  ‘it’s somebody else’s problem’ – ISEP.  Within a connectional system, it isn’t somebody else’s problem; it is, in fact, a problem for all of us to deal with and all of us are invited¸ if not compelled, to be part of the solution.  We lack vision and faith
Currently, church planting is not a core value of the conference.  Several key leaders quietly believe it is not a core value because, in part, the most recent strategy laid out in 2004 was hopelessly naïve in scope and was not made important within the conference.  Collins in Good to Great suggests a “big hairy audacious goal” (B-HAG) is good. [8]  But the goal does need to be attainable.  To accomplish the stated goal of starting thirty-six churches or ministries in eight years would have required a success that exceeded the post-World War II church growth explosion.  Here, an unattainable goal is tantamount to having no goal.  Even if not attainable, following Kotter, it needs to be part of our everyday discourse within the conference.  This B-HAG should have been, but was not, an emphasized goal.  It was treated as any other.  It is said when everything is important, nothing is important. 
The explanations for our failure lies in a jumbled mix of individualism run amok, no strategic priorities from conference leadership that would rise to the level of importance to local churches, and no communication strategy.  Our current new local church strategy combines a nonexistent theology, naïveté, weakness, lack of leadership, and a near-religious faith in diversity for the sake of diversity. (Color, italics and bold not in the original and added in 2015 for emphasis.)
Starting churches is high-risk work.  In a world of risk/reward tradeoffs it is seen as too much risk for too little reward.  We operate from a logic of tomorrow’s problems will occupy me tomorrow and I will deal with today’s, today.  Thus, our local church leaders rarely move their leadership gaze to the horizon to see the possibilities of new local churches.  Part of the cause for this is we just do not see the starting of new local churches with the same enthusiasm as our denominational forebears.  Additionally, we do not see the opportunity for fruitfulness in challenging a dying church to be an Elijah or in a creating a coalition of churches together to act as an Antioch in their local setting. 
We are content to live in Pharaoh’s kingdom making more bricks.  To journey out into the wilderness toward the common good requires we have faith God will provide while we are wandering -- simultaneously refined and tested -- before we get to our Promised Land.  Our efforts require the adaptive leadership of a Moses. 
The Weems Organizational Life Cycle model grinds on:  in the next decade we could have ten to fifteen churches that are candidates in to be Elijah Churches.  Are we ready to facilitate the passing of their mantles? 
The story of the three Faiths is there for us.  For those near the end of their life cycle, we can have the story of Pueblo Faith or we can have the story of Denver Faith.  For those still thriving and fully alive, we have the story of Cheyenne Faith and their statement of hope and sharing.  The choice is ours.
Selah.





[1] Proverbs 4: 23.
[2] Robert Frost, “The Road Not Taken” http://www.poemhunter.com/poem/the-road-not-taken/ (accessed January 23, 2012.)
[3] Heifetz and Linsky, 14.
[4] Kotter. 
[5] Kotter, 88-94.
[6] Kotter, 88.
[7] Kotter, 88-94.  From page 94: "Each of the firm's twenty-five executives pledges to find four opportunities per day to tie conversations back to the big picture" Kotter compares version A which is an article, four announcements and something else with this version B and he gets 12,000 repeats.
[8] Collins, 197-204.

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